Telehealth/ Telephone Consult Policy


In order for you to have a consultation with one of our doctors via telehealth/ telephone, the following criteria must be met: 

  • The patient must be a regular patient of the practice

  • The patient must have been seen in a face-to-face consultation by one of our doctors within the last 3 months

  • The prescribing doctor has FULL DISCRETION and may refuse to issue a script with no reason or explanation necessary 

A private consultation fee will apply to the telehealth/telephone consult. Telehealth/telephone consultation fees are the same as face-to-face consultation fees.  

You will be requested to make payment after your consultation via telephone. Failure to make payment when requested to do so will prevent you from booking subsequent appointments until the outstanding balance is paid in full. 

Zoom Downloads


Our practice is using Zoom Meetings to conduct telehealth consultations. You can download the required using the links below:

For Mac: 

For PC:

Download Zoom for iPhone
Download link for Zoom in Google Play