Cammeray Medical Practice is a busy practice and our appointments are in high demand.

 

This Cancellation Policy is designed to ensure fairness to both patients who are kept waiting for appointments as well as our doctors who are striving to meet the demand for their services.

 

Your appointment time is reserved especially for you. 

 

We understand that at times appointments need to be changed.

 

Under this cancellation policy, our doctors appreciate your co-operation as below:

 

• A minimum of 3 hours notice, prior to your scheduled appointment time, is required for cancellation or changes to appointment times

• Patients not attending or cancelling their appointment within 3 hours of their scheduled appointment time will be charged a non-attendance fee

• The non- attendance fee for a standard appointment is currently $70 and a long appointment is $180

• Please note no subsequent appointments will be booked until the non-attendance fee is settled

 

Fees are charged automatically. If you feel you have extra-ordinary or emergency circumstances please notify us in writing and our management will give your matter due consideration.

 

We ask for your assistance and adherence to our cancellation policy to help us provide a better service to our patients and community.