Prescriptions:

 

In the interest of patient safety, prescriptions should ideally be requested and provided during a consultation with your doctor. However, we are conscious that, in some, rare circumstances, an urgent repeat prescription may be required, these may be requested online via HOTDOCS.

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Repeat scripts can be issued via HOTDOCS without consultation provided ALL of the following criteria are met:

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• The patient must be a regular patient of the practice

• The patient must have been seen in a face-to-face consultation by one of our doctors within the last 3 months 

• The medication must have been previously prescribed from our practice.

• Repeat prescriptions for addictive medication including benzodiazepines and opiates are not provided using this service.

• Only ONE MONTH of supply with no repeats will be issued. Ongoing, monthly online requests for the same medication will be denied. Please make sure that you book an appointment with your regular GP for further prescriptions.

• Please allow up to five working days for the script to be issued. 

• A charge of $35 per item will apply, payable at time of script collection/ e-script texting. 

• The prescribing doctor has FULL DISCRETION and may refuse to issue a script with no reason or explanation necessary

 

 

Referrals:

 

Specialist appointments require a current referral to be eligible for a rebate from Medicare. A doctor’s appointment is necessary to obtain this. Urgent referrals via telephone request will only be provided in exceptional circumstances and attract a fee of $60.00.

 

In order for an urgent referral to be issued without consultation:

• The patient must be a regular patient of the practice

• The patient must have been seen in a face-to-face consultation by one of our doctors within the last 3 months

• The patient must have discussed the reasons for the referral with their doctor at a prior consultation or previously had a referral to the particular specialist from our practice.

• NO referral will be back dated, so please do not ask

• A charge of $60 will apply for such referrals payable at the time of issuing the referral, either upon collection or prior to faxing.

• The referring doctor has FULL DISCRETION and may refuse to issue a referral with no reason or explanation necessary

 

 

No online prescriptions or referrals via telephone request will be issued if the patient has not attended the Practice within the last 3 months.